COVID-19: CDE Condensed Store Hours & Other Updates
March 21, 2020
To our valued customers and friends,
The well-being of our employees and customers is our top priority. As your trusted family jeweler, we’ve made a decision to temporarily close our showroom until Friday, March 27th. We plan to open from 10AM-4PM on Friday March, 27th & Saturday, March 28th.
We will continue to follow the guidance of the World Health Organization, the Centers for Disease Control, and all local Health Department regulations over the upcoming weeks & our hours are subject to change.
It is highly encouraged to schedule an appointment to maximize your time. You can count on us to offer the flexibility and the creativity necessary to meet your needs.
Condensed Store Hours Our Planned Schedule - Subject to Change
Saturday 10AM-4PM Please contact your sales associate to confirm your appointment.
Enhanced sanitation protocols have been implemented in our showroom to ensure our team can serve you in the safest way possible. While our employees already follow proper hygiene and hand-washing policies, we are frequently disinfecting all area surfaces including door handles, touchscreens, and restroom faucets and handles. In an effort to protect our employees and customers, we respectfully ask anyone who is feeling sick to stay home.
In an effort to limit the number of people gathering in our showroom, we’ve adjusted employee schedules & will not allow more then 10 people to be in our store at a time. Virtual appointments (FaceTime or Skype) are available for the health and safety of everyone.
We will e-mail or call you to confirm within 24 hours. If there is a certain item or diamond you would like to see, please include that information.
We look forward to working with you & appreciate your continued support during this time of uncertainty. Together we will get through this.
Please don’t hesitate to reach out to us. The entire Cumberland Diamond Exchange team is here to help you celebrate your love. We are committed to continue providing exceptional service & customizing the experience to fit your needs.